If it is too good to be true, it is most likely not! KoboRemit takes the issue of fraud seriously because everyone could be a victim of fraud and we want to protect our customers from fraud on and off KoboRemit platforms. The number one rule of preventing fraud is "NEVER SEND MONEY TO PEOPLE YOU DON'T KNOW."

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DISCLAIMER: while KoboRemit provides the following tips for preventing yourself from fraud, this is not a legal advice or professional advice or is not guaranteed to prevent everyone from being a victim of fraud, therefore, KoboRemit will not be held liable in any form. If you suspect a fraud or you have been a victim of fraud, you should contact your local law enforcement immediately or file an online complaint at Canada Anti-Fraud Center (or call 1-888-495-8501) or at Commission for Complaints for Telecom-Television Services (or call 1-888-221-1687).

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Here are some common types of frauds and how to avoid being a victim:

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• DO NOT SEND MONEY to people you do not know in-person: this tip works best for preventing yourself from online scams whereby strangers you NEVER met in-person or physically are asking you to send money for ANY reason. While you might have been communicating with them for a long period of time, it is NOT advisable to send money to them. This is common for romance scams, lottery scams, rental scams, etc. No matter what they tell you online, NEVER send money to them if you have NOT physically seen them or know them in-person. This number one rule prevents all or most forms of frauds.

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• Romance Scam is one of the common online scams. Online dating scams are deceptive practices where individuals create fake profiles to exploit others emotionally or financially. These scams often involve manipulating feelings to gain trust, eventually leading to requests for money or personal information. Common red flags include profiles with inconsistent information, overly romantic messages early on, and requests for financial help. If in doubt about beautifully or handsome looking lady or man, follow rule number one above. Once they have built your trust, they can ask you for money for any reasons like emergency medical bills, sick relatives, return flight ticket and so on.​

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• Purchase and Rental Scams are another common type of scams. They involve fraudulent schemes where scammers create fake online stores or listings to deceive consumers into paying for goods or services that either do not exist or are substandard. These scams can occur through fake websites, social media ads, or email promotions. Common signs include deals that seem too good to be true, lack of contact information, and pressure to pay via unconventional methods. Do your research and if seller or landlord details cannot be verified, following the number one rule, DO NOT SEND MONEY TRANSFER to them.

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• Trusted Person Scams occur when scammers impersonate someone you know or a trusted figure to deceive you into providing money or personal information. The scammers can impersonate government representatives, an organization and/or trusted family member. If trusted family member is being impersonated, this is called FAMILY MEMBER in DISTRESS SCAM. This can happen through phone calls, emails, or social media messages that appear to be from a legitimate source. Red flags include urgent requests for money, changes in communication style, and unusual payment methods. DO YOUR due diligence to verify if they are truly who they claim to be and DO NOT SEND MONEY if unsure because any money transfer sent is 99.999% gone forever (or irreversible) and KoboRemit will not be held responsible for such loss.

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• Overpaid Check or Money Order Scam involves a scammer sending you a check or money order for a larger amount than what you agreed to. They then ask you to deposit it and send back the difference, often before the original check clears. Once you send the money back, the original check or money order bounces, and you are left responsible for the entire amount. This results in you losing money when the check is eventually found to be fake. Common signs include unsolicited offers, pressure to act quickly, and poor grammar in communication.

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While the above listed common scams and their associated signs, it does not represent exhaustive list of scams out there that could make you a victim of fraud. Follow the number of rule of not sending money to strangers, and when it is too good to be true, it is probably not. Report suspected fraud to appropriate local law enforcement and/or fraud prevention agency.

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KoboRemit Mobile App & Website Security: Your information submitted on KoboRemit platforms are transmitted safely and securely using Secure Socket Layer (SSL) encryption on every API call or data transmission between your mobile device and our secured server.​

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If you believe you have been a victim of fraud via KoboRemit platforms, please report it immediately via people@koboremit.com with subject line "URGENT FRAUD MATTERS." or call 647-528-5049 and we will do out best to stop the fraud, if we can and if we cannot, it will be reported corresponding agencies.